Contact & Support

Support Worker

Winanga-Li Aboriginal Child and Family Centre is seeking a compassionate and motivated Support Worker to join our Community and Family Support team on a casual basis.

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Winanga-li Aboriginal Child & Family Centre (ACFC)

Support Worker – Casual

Winanga-Li Aboriginal Child and Family Centre (Winanga-Li) is a dynamic, not-for-profit, for-purpose organisation grounded in the cultural strength and leadership of the Aboriginal community. At the heart of everything we do is our name: Winanga-Li, from our Gamilaraay language, meaning “hear, listen, know, remember.” This speaks to our deep commitment to cultural knowledge, community voice, and intergenerational wellbeing. Winanga-Li provides a broad and integrated range of services, including early childhood education and care, out of home care, family support and community development initiatives. We walk alongside families to build strong foundations, empower community-led solutions, and support children to grow up safe, strong, and proud in culture. Strong children, strong families, strong communities.

The Role

We need a unique individual who wants to join a passionate team that focuses on achieving goals and making a positive difference to join the team on a casual basis. The Community and Family Support (CAFS) Program assists children, young people, families, and communities in the Gunnedah region who are experiencing or at risk of vulnerability. This exciting role will be primarily based out of our Youth Hub in Gunnedah and require flexibility at times with work hours to support our youth programs.

The vision for the CAFS program is

  • Address the needs of families, children, and young people early on to prevent increased vulnerability.
  • Ensure families can access support during the early stages of their children’s and young people's lives.
  • Tackle risk factors that contribute to child abuse, neglect, and domestic and family violence early.
  • Provide Aboriginal children, young people, families, and communities with timely, effective, accessible, and culturally safe support and services.

Responsibilities

  • Undertake assessment and intake processes, including parent/carer interviews, explaining procedures and services available through Winanga-li ACFC
  • Provide case work, parenting support and skills development according to the needs of the individual or family
  • Make referrals and link families to community supports and services in line with the Family Support Plan
  • Provision of standard advice/guidance or information for young people or families in relation to specific topic. Referrals include to another service provider or within the organisation
  • Engage in and support programs that build the skills of young people to provide facilitated pathways to employment.
  • Including advocating for, problem solving and being intermediary for young people to help and inspire people to find the support that’s right for them

Qualifications & experience

  • Valid Working with Children Check or Willingness to Obtain
  • Valid National Police Check or Willingness to Obtain
  • Relevant tertiary qualifications in social sciences, welfare services, or equivalent life and work experience with children and families
  • Proven experience working with children, parents, and carers, including familiarity with child development, abuse, neglect, and crisis intervention
  • Demonstrated skill in managing time effectively
  • Ability to work independently and collaboratively within a team, managing personal workload efficiently
  • Excellent communication, administrative, and organisational abilities
  • Commitment to ongoing professional development and learning
  • Knowledge of community agencies and the ability to identify and coordinate relevant services to meet service user needs
  • Valid Driver’s License

Benefits

  • Tools of the trade provided! Phone and Laptop supplied
  • Growing organisation! Opportunity for Career Development
  • Generous uniform allowance
  • A career with purpose! Enjoy a fulfilling and rewarding role with a great team
  • Employee Assistance Program! No cost access to wellness services
  • A safe and healthy workplace! We promote diversity and mutual respect

Start your new career today! To Apply, please submit your resume and cover letter addressing your relevant qualifications and experience to: shandir@winanga-li.org.au

For inquiries about the position, please Shandi Reti on 02 6743 0944.

Child Welfare, Youth & Family Services (Community Services & Development)
Gunnedah, Tamworth & North West NSW
Casual

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